Live blogging a 'Go-Live'
18. New Go Live date 'tomorrow'
17. The trail transactions failed, the reason not so small. The whole implementation never considered 'migrated data'. Result: Configuration data mismatch left right center across applications.
16. Meanwhile in the Actual Outsourced IT Vendor's place. A meeting for discussing results of 'trail run' on the Production system, very solemn meeting with the subtle tone of the Project Manager's snore in the back ground.
15. While all this was happening, tomorrow went by. 'Tomorrow' went by THRICE.
New Go Live date 'tomorrow'.
14. Call Center agent setups are being done, user creation happening in the application. Call Center Agent screens not working.
13. Big hustle and bustle at the new call center, machines all booted up, but still not within the network.
12. Outsourced IT Vendor finds a loop hole- You get the a Call Center up and a arrange for a ribbon cutting ceremony for the new Call Center means you have 'Gone Live!'.
11. Focus now changes on getting the Call Center ready.
10. Outsourced IT Vendor is in a jinx with the date. They can't go live 'tomorrow', there is a 200 seater call center to be setup (by tomorrow).
9. Outsourced IT Vendor gets a date from it's Actual Outsourced IT vendor- it's tomorrow. WTF!
8. Post lunch there is the rumour of a 'Go-Live!' and there is a date- It's 'tomorrow'.
New Go live Date: tomorrow
7. Somewhere down south from all that's happening, there is this team working on issues and bugs, setting up and instance for a 'Parallel Run' simultaneously juggling the work to get their machines setup in the new office.
6. Outsourced IT vendor goes and ask the 'Go-Live!' date to the IT vendor to whom they have outsourced the work.
5. Implementation Vendor caught unaware, calls up the outsourced IT vendor and asks for a 'Go-Live!' date.
4. Meeting agenda changes. 'Parallel Run' changes to 'Go-Live!'. Who needs a parallel run, Who needs a proper user training. Parallel Runs and trainings are for sissies. When can you 'Go-Live!
3. IT department having a day long meeting with the New Software Implementation vendor about the 'Parallel Run' gets to know that the $h!T's hit the fan. Need to find some cover.
2. The Business users point the finger at the IT department.
1. Client's mission critical CRM and Billing application goes down for a particular LOB.
New Go Live Date: tomorrow
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